Meet Our Staff

John Michael McCoy has been a dedicated insurance agent with the family-owned McCoy Insurance Services, Inc., since December 2004. As a Certified Insurance Counselor, as a principal agent he is committed to delivering exceptional service, educating his clients on their coverage options, and consistently seeking the most competitive pricing to meet their needs.

John is married to his wife, Kelsey, and together they have a son, Miles James. Deeply rooted in his community, John actively contributes his time and leadership to several local organizations. He serves as Chief of the Lebanon Fire Department, is a board member of the Russell County Combined Search and Rescue team, and is involved with the Russell County Rotary, Russell County Chamber of Commerce, and Lebanon High School sports programs.

Outside of work and community service, John enjoys spending quality time with his family, working on their 130-acre cattle farm, lake, hunting, and connecting with friends at the local co-op.

Born and raised in Russell County, John takes great pride in his hometown and remains firmly grounded in the community he proudly calls home.

Abigail Robinson has proudly served as an insurance agent for the past six years, helping individuals and families protect what matters most while building strong relationships within her community. Raised in Kingsport, Tennessee, Abigail grew up playing sports, where she developed the values of hard work, teamwork, and dedication that still guide her today.

Abigail enjoys spending time with her husband and son, whether it’s riding horses, raising Angus and Longhorn cattle, or cheering from the sidelines as her son plays football and soccer. As the proud wife of a lineman, she understands the importance of commitment, resilience, and supporting family through every season of life. Over the years, she has grown to love Russell County and is proud to call it home. Her friendly personality and genuine passion for helping others allow her to provide clients with trusted service and personal care.

Katrina Shortridge is a dedicated insurance agent and proud small-town local from Castlewood. When she’s not helping families protect what matters most, she’s making memories with her two amazing kids — her daughter and son — who keep life exciting and full of adventure.

Family is at the heart of everything Katrina does. She loves cheering on her kids at their athletic events, spending sunny days at the lake, and enjoying concerts and community gatherings together. She also never passes up the chance to enjoy great Mexican food with friends and family.

Known for her friendly personality and strong hometown values, Katrina is passionate about serving the community she proudly calls home.

Rhonda Summers is a dedicated insurance professional with over 20 years of experience helping individuals and families find the coverage they need with confidence. Born and raised in Castlewood, Virginia, she brings a strong sense of community, trust, and reliability to everything she does. Rhonda has been happily married to her husband, Jeff, for 40 years, and together they’ve built a life rooted in family and shared values that include one daughter who is also a Russell County resident.

Known for her compassionate nature and friendly smile, Rhonda takes pride in building lasting relationships with her clients and making a positive difference in their lives. Outside of work, she enjoys spending time at the lake, four-wheeling, and taking Jeep rides—embracing the outdoors whenever she can. Her warmth, experience, and genuine care for others make her both a trusted advisor and a valued member of her community.